Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: October 16, 2025
Table of Contents
At Dogxi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or profile
- Make a purchase or transaction
- Subscribe to our newsletter
- Contact us for support
- Use our services and interact with merchants
Personal Information may include: name, email address, phone number, billing information, and pet-related preferences.
How We Use Your Data
Service Delivery
We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your account.
Personalization
We personalize your experience by showing relevant merchants, services, and content based on your preferences and location.
Data Sharing Policy
We Do Not Sell Your Data
Your privacy is paramount. We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes.
We may share information only in specific circumstances: with merchant partners for service delivery, with service providers under strict agreements, or when required by law.
Security Measures
Encryption
SSL/TLS encryption for all data transmission
Secure Storage
Industry-standard database security
Access Control
Strict employee access policies
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account
Additional rights:
- Opt-out of marketing emails
- Data portability
- Withdraw consent
Questions About Your Privacy?
If you have any questions about this Privacy Policy or our data practices, we're here to help.
Get in Touch
Have a question or feedback? We'd love to hear from you and will get back to you as soon as possible.
We typically respond within 24 hours. For urgent matters, please include "URGENT" in your message.