Terms and Conditions

Welcome to Dogxi!

By using our website and services, you agree to the following terms and conditions:

1. Acceptance of Terms:

By accessing our website or using our delivery app, you agree to comply with and be bound by these terms and conditions.

2. Services:

We provide pickup and drop-off services for dogs between customers' homes and grooming stores. All bookings are subject to availability and confirmation of the order.

3. Delivery and Pickup:

Our team will pick up and drop off your pet at the address provided by you at the time of booking. Please ensure all delivery details are accurate and complete. We reserve the right to reschedule or cancel services in case of emergencies or unforeseen circumstances.

4. Safety and Liability:

While we prioritize the safety and well-being of your pet, we cannot be held liable for any accidents, injuries, or illnesses that may occur during the transportation process. By using our services, you acknowledge and accept this risk.

5. Insurance:

We recommend that all pets be covered by insurance for any potential injuries or illnesses. Our services do not include pet insurance coverage.

6. Emergencies:

In case of an emergency during transportation, we will make every effort to contact you immediately. If we are unable to reach you, we reserve the right to seek veterinary care for your pet at our discretion. Any associated costs will be your responsibility.

7. Returns and Refunds:

Please refer to our Returns and Refunds Policy for information on claiming refunds for unused services.

8. User Accounts:

You may need to create an account to access certain features of our website and app. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

9. Notifications:

By opting in, you agree to receive SMS and email notifications from us regarding your orders, promotions, and updates. You can opt out of these notifications at any time.

10. Privacy:

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Limitation of Liability:

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability to you for any claims arising out of or in connection with our services will be limited to the amount paid by you for the service.

12. Product Liability:

We are not the manufacturer of the products sold on our website. We do not take responsibility for the quality of the products or any allergic reactions, damages, or defects. By purchasing products from us, you acknowledge that any issues related to product quality must be addressed directly with the manufacturer.

13. Governing Law:

These terms and conditions are governed by the laws of the United States, without regard to its conflict of law principles.

14. Changes to Terms:

We reserve the right to modify these terms and conditions at any time. Your continued use of our services constitutes acceptance of the updated terms.

Thank you for choosing Dogxi. For any questions or concerns, please contact us at info@paws-effect.com.